Refund policy
La Chic Sofietta - Refund Policy
Returns Eligibility
• Items must be returned within 1 day of delivery.
• Items must be unworn, unwashed, and in original condition with tags attached.
• Proof of purchase is required.
Non-Refundable Items
• Final sale items
• Limited edition drops
• Custom or made-to-order pieces
• Gift cards
Refund Process
• Once your return is received and inspected, you will be notified of approval or rejection.
• Approved refunds will be issued to the original payment method within 5–10 business days.
• Original shipping fees are non-refundable.
Exchanges
• Exchanges are subject to product availability.
• Customers are responsible for return shipping costs unless the item was damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photo evidence for assistance.